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Welcome to Kanbanchi's Trust Center. Our commitment to data privacy and security is embedded in every part of our business. Use this Trust Center to learn about our security posture and request access to our security documentation.
  • National Institute for Health and Care Research
  • lastminute.com
  • Netflix
  • Standford University
  • Telus

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REPORTSPentest Report

Subprocessors

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Knowledge Base (FAQ)
  • Where is Kanbanchi hosted?
  • Is Kanbanchi listed in the CSA STAR Registry?
  • Does Kanbanchi support DORA-related security requirements?
  • Does Kanbanchi encrypt data in transit and at rest?
  • Is Kanbanchi SOC 2 compliant?
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Trust Center Updates

ISO/IEC 27001:2022 Certification Updated

Compliance

Kanbanchi has successfully completed its second ISO/IEC 27001:2022 surveillance audit.

The audit concluded that Kanbanchi’s Information Security Management System (ISMS) continues to conform with the applicable ISO/IEC 27001:2022 requirements. No major or minor nonconformities were identified during the surveillance audit.

Following the audit, Kanbanchi received an updated ISO/IEC 27001:2022 certificate issued on 15 September 2026, valid until 7 November 2027.

The certification scope covers the Information Security Management System supporting the Kanbanchi Platform, including the relevant workforce, assets and business processes.

The updated ISO/IEC 27001 certificate is available in the Kanbanchi Trust Center.

Privacy Policy and Cookie Policy Updated

General

Kanbanchi has updated Privacy Policy and Cookie Policy to improve clarity and reflect our current data-processing, retention, storage and cookie practices.

The Privacy Policy updates include clearer information about:

  • when Kanbanchi acts as a Controller or Processor;
  • the categories of Personal Data processed through the Services;
  • data retention and deletion practices;
  • storage of Kanbanchi application data, customer attachments and backups;
  • use of Subprocessors and publication of Subprocessor updates through the Trust Center;
  • international data transfers and applicable safeguards; and
  • Data Subject rights and available privacy controls.

The Cookie Policy has also been updated to clarify:

  • how Cookies and similar technologies are used;
  • when consent is required;
  • the use of applicable legal exceptions, including qualifying statistical-purpose analytics where permitted by law;
  • available cookie preference and opt-out controls; and
  • information about the Cookies and third-party technologies used on Kanbanchi Sites.

These updates are intended to improve transparency and align the policies with Kanbanchi’s current practices and applicable privacy requirements.

Updated policies:

Privacy Policy: https://www.kanbanchi.com/privacy-policy
Cookie Policy: https://www.kanbanchi.com/cookie-policy

Updated Terms & Conditions

General

Kanbanchi has updated its Terms & Conditions to better reflect the current Kanbanchi service, commercial arrangements, data-processing practices, and security and compliance framework.

The updated Terms clarify, among other things, customer and End User responsibilities, subscriptions and renewals, support and service-level commitments, Customer Data and confidentiality, Third Party Services, data-protection roles, Subprocessors and international transfers, data location, backup and retention practices, and the use of separate Data Processing Agreements where required.

The updated Terms & Conditions are effective from 9 September 2026 and are available on the Kanbanchi Terms & Conditions page.

Customers with questions about the updated Terms may contact the Kanbanchi team.

The launch of the Kanbanchi Trust Center

General

Kanbanchi is excited to announce the launch of the Trust Center — a dedicated resource designed to provide transparency into Kanbanchi's security, privacy, compliance, and operational practices.

The Trust Center centralizes important information about how Kanbanchi protects customer data and maintains secure, reliable services, including:
• Security and infrastructure practices
• Compliance and certifications
• Privacy and data protection information
• Subprocessors and vendor transparency
• Authentication and access control practices
• Security FAQs and documentation

As Kanbanchi continues to grow and support enterprise and security-conscious customers, the Trust Center reflects our ongoing commitment to transparency, operational resilience, and continuous improvement.

Additional documentation and resources will continue to be added over time as part of our evolving security and compliance program.

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